Privacy Statement

Organisation
Organisation
Contact
Contact

Ervaar Maassluis, with its registered office at Nieuwstraat 2, 3141 AA Maassluis, is responsible for the processing of personal data as set out in this privacy statement.

CONTACT DETAILS

Nieuwstraat 2, 3141 AA Maassluis
010 311 2275

PERSONAL DATA THAT WE PROCESS

Experience Maassluis processes your personal data because you make use of our services and/or because you provide these details to us yourself.

Below is a summary of the personal data that we process:

· First name and surname

· Gender

· Date of birth

· Place of Birth

· Address details

· Telephone number

· Email address

· IP address

· Other personal data that you actively provide e.g. by creating a profile on this website, through correspondence and by telephone

SPECIAL AND/OR SENSITIVE PERSONAL DATA THAT WE PROCESS

Our website and/or services do not intentionally collect data on website visitors who are under the age of 16, unless they have permission from their parents or guardian. However, we cannot check whether a visitor is over 16 years of age. Unless they have the permission of their parents or we therefore advise parents to be involved in their children's online activities so as to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without that consent, please get in touch with us at info@ervaarmaassluis.nl and we will delete this information.

FOR WHAT PURPOSE AND ON WHAT BASIS DO WE PROCESS PERSONAL DATA?

Experience Maassluis processes your personal data for the following purposes:

· To handle your payments

· To be able to call or email you if necessary to carry out our services

· To give you the opportunity to create an account

HOW LONG WE KEEP PERSONAL DATA

Experience Maassluis will not retain your personal data for longer than is strictly necessary to fulfil the purposes that your data is collected for. We use the following retention periods for the following (categories) of personal data:

Personal details > indefinite period. Removed immediately after unsubscribing.

SHARING PERSONAL DATA WITH THIRD PARTIES

Experience Maassluis will only provide personal data to third parties and only when necessary for the fulfilment of our agreement with you or to comply with a legal obligation.

COOKIES, OR COMPARABLE TECHNIQUES, THAT WE USE

Experience Maassluis only makes use of technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone upon your first visit to this website. The cookies that we use are necessary for the technical working of the website and for your ease of use. These ensure that the website works properly and that, for example, your preferred settings are saved. We also use them to optimise our website. You can disable cookies by configuring your internet browser to no longer store cookies. In addition, you can also delete any information previously stored via your browser settings.

VIEWING, CHANGING OR DELETING DATA

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. You also have the right to withdraw your eventual consent to data processing or object to the processing of your personal data by our company, and you have the right to transfer your data. This means you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you.

If you would like to exercise your right of objection and/or right to transfer your data, or if you have any other questions/comments on data processing, please send an itemised request to info@ervaarmaassluis.nl.

In order to ensure that the request to view your data is made by you, we kindly ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. Experience Maassluis will respond to your request as soon as possible, but in any event, within four weeks.

Experience Maassluis would also like to inform you that you have the option of filing a complaint with the national regulator, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

HOW WE KEEP PERSONAL DATA SECURE

Experience Maassluis takes the security of your data very seriously and takes appropriate measures to prevent any misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or send an email to info@ervaarmaassluis.nl. Experience Maassluis has taken the following measures to secure your personal data:

· TLS (formerly SSL) We send your data via a secure internet connection. You can tell this by the address bar 'https' and the padlock icon in the address bar.